Resources

HIMS - Talk to a peer. This programme is for members of the aviation community, aimed at helping anyone whose use of alcohol or other drugs is of concern. A cornerstone of HIMS is the understanding that substance dependence is a treatable medical condition. HIMS is modelled on well-established overseas programmes which have assisted thousands of pilots return to work. It is an industry wide effort in which employers, unions and the CAA work together and preserve careers and further flight safety.

🎥 Brian’s Story 

Alcohol and Drug Helpline – 0800 787 797 or online chat or text 8681 to access a trained counsellor. For people dealing with alcohol or other drug problems. Māori, Pasifika and youth lines available (24/7). 

Gambling Helpline - 0800 654 655 or text 8006 to access a trained counsellor. For help if you are gambling or are concerned about someone else’s gambling. Māori, Pasifika and youth lines available (24/7). 

Quit Line – 0800 778 778 or text 4006. Quitline can also help you quit vaping (even if you’re not smoking). Available for all ages. 

Familial Trust - 03 981 1093. Support to family/whānau who are impacted by a family members misuse of alcohol and drugs. 

Netsafe – 0508 638 723. Support for online safety, including harassment or bullying, scams and fraud, and harmful digital content (weekdays 8am – 8pm, weekends and public holidays 9am – 5pm). 

New Zealand Pilots' Mutual Benefit Fund (MBF) - The Pilots’ MBF operates to assist its members who have either had their NZ CAA Class 1 or CASA Medical Certificates suspended or disqualified. 

New Zealand ATC Mutual Benefit Fund (MBF) - The ATC MBF operates to assist its members in New Zealand who are unable to work as an air traffic controller due to the suspension or cancellation of their ATC License on medical grounds. 

Safe Haven - Providing New Zealand’s pilots and air traffic controllers (ATC) with a confidential space to seek advice about health conditions that may affect their ability to safely fly or operate. 

Te Whatu Ora - Health New Zealand – The central portal for accessing public healthcare pathways, managing long-term chronic illness diagnoses, and processing medical rehabilitation systems. 

CAA Clinical guidelines for pilots and air traffic controllers - CAA and CASA are developing joint clinical practice guidelines. These guidelines provide medical examiners, pilots and controllers, and other health professionals with information about a range of medical conditions that affect medical certification. This includes advice about how a medical condition may impact fitness to fly or operate, what reports or tests are required, and when they are required. 

CAA Regulatory information sheets - A series of fact sheets and case studies to show the aeromedical impacts of some health conditions. 

CAA How to report a change in medical condition - What to do if your medical condition changes while holding a medical certificate. 

Women's Health Action – A trust providing evidence-based, independent health information covering reproductive health, maternal mental health, and structural wellbeing. 

Menopause New Zealand – Clear, clinical guidance on navigating perimenopause and menopause, focusing heavily on managing brain fog, sleep disruption, and physical changes while working. 

New Zealand Early Menopause Support Group - Dedicated New Zealand support group providing compassionate peer connection, practical guidance, and resources for women experiencing premature ovarian insufficiency (POI) or early menopause before age 40. Features peer-led support, evidence-based information on fertility impact and hormone therapy, and strategies for managing sudden hormonal shifts while maintaining workplace wellbeing. 

Australasian Menopause Society (AMS) - Evidence-based clinician tools, patient fact sheets, and practical guidance on hormone replacement therapy (HRT), lifestyle strategies, and managing perimenopausal symptoms in demanding work environments. 

Perinatal Anxiety & Depression Aotearoa (PADA) – A trusted national charity offering specialized tools, self-screening checklists, and education for parents navigating extreme anxiety, antenatal depression during pregnancy, or postpartum depression after birth. 

CAA Pregnancy Guidelines for Crew – Essential, direct access to the Civil Aviation Authority of New Zealand's official medical standards regarding operational limits during pregnancy, self-declaration duties, and medical certificate reinstatement protocols postpartum. 

Miscarriage Support NZ – A dedicated, compassionate New Zealand volunteer network providing immediate emotional framing, counseling resources, and grief support for women and partners navigating early pregnancy loss. 

Sands New Zealand – 0508 SANDS (0508 72 63 72). A national peer-support organization providing vital, confidential 24/7 care, local support groups, and resources for parents and whānau suffering the devastating loss of a baby at any stage of gestation. 

Men's Health Week - Men’s Health Week aims to help you get right on top of your biggest and most important asset – your health. 

Tough Talk - Tough Talk is on a mission to reduce the stigma surrounding men’s mental health. We provide short documentaries and tools focused on men's mental wellbeing .  

Autism New Zealand – 0800 288 476. Resources, toolkits, and education regarding adult autism, focusing on workplace masking, communication preferences, and cognitive energy conservation. 

ADHD New Zealand – Dedicated support hub for adults navigating ADHD, balancing executive dysfunction, and understanding neurodivergent traits in structured professional environments. 

🎧 ADHD Chatter Podcast – A podcast for curious minds who want to understand why we think, feel and behave the way we do. Hosted by Alex Partridge, each episode brings together leading experts and powerful personal stories to explore ADHD, autism, mental health, psychology and the fascinating science of being human. 

EDANZ – 0800 2 EDANZ (0800 233 269). For information, support and resources about supporting someone with an eating disorder.  

Bodywhys – Downloadable self-help books and peer-support structural materials are considered gold-standard resources for adults quietly managing disordered eating. 

OutLine Aotearoa – 0800 OUTLINE (0800 688 5463). Provides support to Takatāpui, MVPFAFF+ and Rainbow communities, their friends, whānau, and those questioning (7 days, 6-9pm). 

Rainbow Youth - Providing support, information, resources & advocacy for Aotearoa's queer, gender diverse, takatāpui and intersex youth.  

Let's Talk: A Resource Guide for Parents - A resource developed by OUTLine with information and advice for parents of queer and gender diverse people. 

Age Concern - Committed to supporting every older person to feel connected, have positive choices, and to age well. 

Alzheimers New Zealand - Alzheimers NZ is the lead organisation at a national level representing people and their whānau living with dementia. 

Health & Disability Advocacy Service - Nationwide Advocacy Service provides free support with health or disability complaints, Rights information, empowerment and education. 

Carers New Zealand - Established in the early 1990s by and for family carers, Carers NZ acts as the national peak body providing information, advice, learning and support for carers in our network. 

Supporting a person with dementia - This booklet gives you information and tips on helping a person with dementia with their personal care, such as washing and dressing, nutrition, sleeping and travelling, as well as communication and ideas for meaningful activities and ways you can look after yourself – which is very important, too. 

Elder Abuse Response Line - Call 0800 32 668 65 or text 5032 to access a registered nurse. For those who are worried they are victims of elder abuse and want to speak with someone.  

A Guide for Carers - Information for people who care for and support family or friends with a health condition, a disability, an injury, or a physical or mental illness. If you’re caring for someone and want to know more about the kinds of support available, the Guide is a great starting point.  

Eldernet Group - New Zealand’s most trusted provider of information for older people and their support networks. Our aim is to empower older kiwis to make decisions that are right for them, by allowing them to access a wealth of information for free.